Delete your Zentro Plus account

Delete in the app

• From the sign-in screen: Tap Delete Account, enter your email and password to verify, then confirm.
• From Settings: Open Zentro Plus → Profile / Settings → Delete Account, confirm your password, then confirm deletion.

Before you delete — family admins

• If you are the only admin of a family with other members, you'll be asked to transfer ownership first.
• If you are the only admin and only member, your family group is deleted with your account.
• Kid (managed) accounts are deleted by the linked parent admin.

What gets deleted

• Your account, profile, and login credentials.
• Your login sessions, tokens, and personal data (name, email, phone).
• Your family membership, and your empty family group if you were the last member.

What may be retained

Shared family history is kept for remaining members. Records required for legal, tax, or security reasons may be retained for a limited period. Personal data is removed or anonymised.

Can't access the app?

Email us from your registered address at hello@appsgalaxy.io and we'll process your deletion request.